Privacy Policy
Last updated: January 15, 2026
Torvexora SAS (hereinafter "Torvexora", "we", "our") is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our website torvexora.com and our administrative and financial support services.
1. Data Controller
The data controller is Torvexora SAS, registered with the Paris Commercial Registry under number B 923 456 789, headquartered at 47 Rue de Rivoli, 75001 Paris, France. For any questions regarding data protection, please contact us at dpo@torvexora.com.
2. Data Collected
We collect the following categories of data: identification data (surname, first name, email address) provided via our contact form; browsing data (IP address, browser type, pages visited, visit duration) collected automatically; cookies and trackers in accordance with our Cookie Policy. We do not collect any sensitive data within the meaning of Article 9 of the GDPR without your explicit consent.
3. Purposes of Processing
Your personal data is processed for the following purposes: responding to your information requests and contacting you; providing information on social, tax, and European fund benefits for which you may be eligible; improving the quality of our services and website; complying with our legal and regulatory obligations in France and the European Union.
4. Legal Basis for Processing
The processing of your data is based on: your consent (Article 6.1.a of the GDPR) for sending communications; the performance of pre-contractual measures (Article 6.1.b of the GDPR) for processing your requests; our legitimate interest (Article 6.1.f of the GDPR) for improving our services and website security.
5. Data Retention Period
Your personal data is retained for a period of 36 months from your last interaction with our services. Browsing data is retained for 13 months in accordance with CNIL recommendations. Upon expiry of these periods, your data is deleted or irreversibly anonymized.
6. Data Recipients
Your personal data is accessible only to our authorized internal team. We do not sell, rent, or share your data with third parties for commercial purposes. Technical service providers (hosting, maintenance) may access your data within the strict scope of their duties, subject to appropriate confidentiality guarantees.
7. Transfers Outside the EU
Your data is hosted within the European Union. In the event of a transfer to a third country, we ensure that adequate safeguards are in place in accordance with Chapter V of the GDPR (European Commission standard contractual clauses or adequacy decisions).
8. Your Rights
In accordance with the GDPR and the French Data Protection Act, you have the following rights: the right of access, rectification, and erasure of your data; the right to restrict and object to processing; the right to data portability; the right to withdraw your consent at any time; the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertes, www.cnil.fr). To exercise your rights, contact us at dpo@torvexora.com.
9. Security
We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, including SSL/TLS encryption, strict access controls, and regular security audits.
10. Changes
We reserve the right to modify this Privacy Policy at any time. Any substantial changes will be communicated on this page with a revised update date. We encourage you to regularly review this page.